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One Call Insurance: Car insurance broker reviews

4.79
Based on 27,842 reviews, last reviewed 27th Jul 2026
425400% increase in 5 star reviews
in the past 90 days
2600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to use and great customer service. Easy to use and great customer service. Reviewed on: 27th July 2026
Lauren S's avatar
Lauren S

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026
Jon's avatar
Jon

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (27844)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Joined initially because of price.

4
Joined initially because of price. Was soon moved on to a better contract with more benefits but also cheaper. Then, despite having a claim, I was offered an even better deal and again with a reduced price again. They have always been pleasant to deal with, very helpful with any queries I've had. I would recommend them to anyone. Reviewed on: 7th July 2026

Excellent customer service

5
Used the company for years. Easy to find information online, efficient at dealing with paperwork and documentation and friendly, helpful staff via the phone. Reviewed on: 7th July 2026

Addition to existing policy

5
I wanted to add Home Start cover to my existing policy and I was able to do this quickly and efficiently just using the chat option on the web site. Very good service from the adviser online Reviewed on: 7th July 2026

THEY HELPED ME OUT WHEN I HAD MY BANK ACCOUNT...HACKED

5
THEY HELPED ME OUT WHEN I HAD MY BANK ACCOUNT HACKED Reviewed on: 7th July 2026

Been with one call since 2011 have always found one...

5
Been with one call since 2011 have always found one call provide excellent service would not go anywhere else Reviewed on: 7th July 2026

Great car insurance.

5
Great car insurance. Very responsive Reviewed on: 7th July 2026

A customer is rewarded for loyalty.

5
The cost of insurance is reduced each year rewarding you for staying loyal to the company. Onecall are easy to communicate with. Even when choosing a chatbox you know you are talking to a real person and so do get accurate advice. Reviewed on: 7th July 2026

Excellent

5
My insurance offer has been dropping in price every year, had contact over the phone very helpful Reviewed on: 7th July 2026

Moving from second driver

4
Supported starting as a new driver after years as a second driver on a joint policy Reviewed on: 7th July 2026

Price is good

5
Luckily I've not had to use it but the portal is very good and user friendly and having breakdown cover on your insurance is a plus but hopefully I won't have to use insurance or breakdown cover the price is very competitive Reviewed on: 7th July 2026

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