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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car insurance broker now

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One Call Insurance Car insurance broker reviews (23132)

Never had any issues with one call

5
Never had any issues with one call Reviewed on: 7th October 2025

I wasn't just another customer.

5
I wasn't just another customer waiting for my telephone call to be answered. Was given an individual's email address and kept up to date regularly. Reviewed on: 7th October 2025

I stayed with them as my renewal price was still okay.

4
I stayed with them as my renewal price was still okay. I had to use the live chat and had no problems. Everything dealt with quickly. The breakdown service was excellent with no problems Reviewed on: 7th October 2025

Excellent service- thank you.

5
I have had a very good service from One Call over the years. I am always reminded early when my car insurance is due and my quote has always been very competitive. Anytime I had to contact someone my enquiry has been dealt with efficiently and politely. Highly recommend. Reviewed on: 7th October 2025

Top provider

5
Have used one call for a few years ..smooth easy and reluable Reviewed on: 7th October 2025

Been using them for some time now perfect

5
Been using them for some time now perfect Reviewed on: 7th October 2025

Cheap and worked.

5
Cheap and worked. Simple website and application Reviewed on: 7th October 2025

Simply amazing!

5
Simply amazing! I've been with OneCall insurance for years now and wouldn't go elsewhere. Easy to contact through the online chat. Very friendly and professional. Highly recommended! Reviewed on: 7th October 2025

Always receive prompt emails to confirm what’s going...

5
Always receive prompt emails to confirm what’s going out and when it’s due Reviewed on: 7th October 2025

Excellent service very easy to complete documentation

5
Excellent service very easy to complete documentation Reviewed on: 7th October 2025

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