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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Awesome insurance, easily added new vehicles with ch...

Awesome insurance, easily added new vehicles with cheap polickes Reviewed on: 7th October 2025

Prompt and reliable.

Prompt and reliable. Excellent communication and delivery what they promise Reviewed on: 7th October 2025

Excellent customer service

The customer service is excellent, only snag is the renewal quote was a little high, but after speaking to one of their team it was adjusted and I was happy with the quote. Reviewed on: 7th October 2025

Recent renewal was ok

Recently agreed a renewal price for Car Insurance with One Call. I had not received any renewal information and was unexpectedly charged for insurance a week before the renewal date. I could not access the renewal information on the online portal (not sure if a glitch). The only thing I could access was the schedule, where the price was listed as much cheaper than the one I was actually charged. Pro is that this was sorted out quickly after using the online chat facility, and I was refunded the additional money, so that the price I ultimately paid was competitive. Reviewed on: 7th October 2025

Excellent & timely communication, with an emphasis o...

Excellent & timely communication, with an emphasis on the customer. Competitive rate for a broard reaching policy that satisfies my needs - I especially like the montly subrscription model! Reviewed on: 7th October 2025

Excellent service and competitively priced product.

Excellent service and competitively priced product. This is shown by the fact that I continue to insure my car with them, despite comparing prices with other insurers. The online portal is easy to use and the whole experience of insuring my car is made easier using One Call. Reviewed on: 7th October 2025

They seem a reasonable price for the product

They seem a reasonable price for the product Reviewed on: 7th October 2025

Superb company great prices and easy to deal with

Superb company great prices and easy to deal with Reviewed on: 7th October 2025

Good value car insurance

OneCall is cheap but still seems to include everything I need for car insurance Reviewed on: 7th October 2025

Excellent btoker

Polite and knowledgeable staff. Explained all about our policy. Offed car breakdown also. Reviewed on: 7th October 2025

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