Smart Money People Logo

One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23131)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

They offered a reasonable car insurance charge

5
They offered a reasonable car insurance charge Reviewed on: 7th October 2025

Great customer service and competitive prices.

5
Great customer service and competitive prices. Reviewed on: 7th October 2025

Excellent service

5
I needed to swap my insurance to a different motor, I contacted onecall and it was all sorted in less than 5min, good efficient friendly service. Reviewed on: 7th October 2025

I’ve been with one call insurance for a few years no...

5
I’ve been with one call insurance for a few years now,always had good experience Reviewed on: 7th October 2025

Excellent service and you can ring them and speak to...

5
Excellent service and you can ring them and speak to an actual person Reviewed on: 7th October 2025

Stayed with them for a number of years as they have...

5
Stayed with them for a number of years as they have always looked after me well. Good price when renewal is challenged and good service Reviewed on: 7th October 2025

Has been competitive - very slow claims process

3
One call has been competitive for a while but I've recently gone to another cheaper provider. Service while with them has been good but when we were in a non-fault incident recently although it was ultimately all resolved the time taken to process the claim from start to finish took in excess of a year. This may not be specific to One Call and a wider industry problem but it was a painful experience nevertheless! Reviewed on: 7th October 2025

Exasperated

1
I am an elderly pensioner I broke down the other day and instead of just phoning to get a breakdown vehicle I was directed to portals and filling name addresses etc to complicated Reviewed on: 7th October 2025

Great service, cover of insurance and price!

5
Great service, cover of insurance and price! After going through the documents prior to purchasing I knew this was the perfect insurance I needed. Reviewed on: 7th October 2025

Excellant service and very prompt.

5
Excellant service and very prompt. Reviewed on: 7th October 2025

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products