Write a review

Newsletter

Go to business site

One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28218 reviews)

View other One Call Insurance products

4.78

Based on 28,218 reviews, last reviewed 11th Sep 2026

458800% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange, helpful staff Easy to arrange helpful staff. I received a follow up call after I bought the insurance to checkk I had everything I needed Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

Read all reviews See your review

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (28218)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Will Not Recommend At All EVER. Poorest Customer Relations

[Customer Ref 05244074-Zahid Syed]. Will Not Recommend At All EVER. Poorest Customer Relations. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020

One call and it's solved

I had to change over car insurance because of a newer car and it was done in a flash. Reviewed on: 17th September 2020

Excellent value

Have had insurance from this company for a few years. Good value for the services given Reviewed on: 17th September 2020

Will Not Recommend At All EVER. Poorest Customer Relations

[Customer Ref 05244074-Zahid Syed]. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020

Brilliant company

I had an accident last year - not my fault. One Call insurance were absolutely brilliant. Sorted everything out very quickly. I’ll be staying with One Call. Reviewed on: 17th September 2020

Outstanding in every way

Great value for money, easy to use and communicate with Reviewed on: 17th September 2020

Great local company

First class customer service. Competitive prices. Great to be able to support local business. Reviewed on: 17th September 2020

Fantastic Customer Care

I recently moved home and my new address was amended with efficiently by One Call Insurance. Just afterwards, I purchased a new car and once again One Call were most helpful and their quote was very competitive in today's market. I cannot thank them enough for their support, at a difficult time for us all. Reviewed on: 17th September 2020

Unreasonable

One Call have not offered to reduce my car insurance or offer a rebate during Covid, even though my mileage is a fraction of what it should be.. Reviewed on: 17th September 2020

Great service when you have an accident

Brilliant staff, calm, friendly and professional Reviewed on: 17th September 2020

Alternative products

Personal Insurance
from JJFS 0.00 from 0 reviews
Insurance Broker
from Carole Nash 3.70 from 23 reviews
Insurance Broker
from One Sure 2.51 from 17 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

One Call Insurance: Car insurance broker reviews

458800% increase in 5 star reviews

3100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

One Call Insurance Car insurance broker reviews (28218)

Car insurance review

Will Not Recommend At All EVER. Poorest Customer Relations

One call and it's solved

Excellent value

Will Not Recommend At All EVER. Poorest Customer Relations

Brilliant company

Outstanding in every way

Great local company

Fantastic Customer Care

Unreasonable

Great service when you have an accident

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024