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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28218 reviews)

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4.78

Based on 28,218 reviews, last reviewed 11th Sep 2026

458800% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange, helpful staff Easy to arrange helpful staff. I received a follow up call after I bought the insurance to checkk I had everything I needed Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (28218)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Brilliant

I have never had any issues, great value for money and helpful/friendly staff Reviewed on: 3rd September 2018

Great service

Great customer service and even better renewal quote! Reviewed on: 28th August 2018

Helpful staff - got my claim sorted out quickly.

Having phoned with my issue, the staff I dealt with were professional, efficient, and knowledgeable, they got things moving quickly for me, explaining the process, and if there was anything else I needed they would do. Reviewed on: 23rd August 2018

Super helpful and reasonably priced

All my questions were answered knowledgeably and I was really impressed with the price Reviewed on: 23rd August 2018

Amazing customer service and agents are confident in their policy terms and exclusions when I asked questions

Review of of car insuarance brought me to this company Reviewed on: 20th August 2018

Easy polite sevice

Been with one call 5 years never add any issues to choice another provider Reviewed on: 9th August 2018

Call centre staff can relate!

So many companies have call centre staff who forget their human side. One call are great because their staff can relate to issues. Reviewed on: 9th August 2018

Fantastic claims service

When I needed to make a claim I spoke to a nice gentleman who guided me through the process with professionalism and great empathy. I couldn't fault any part of the process. Reviewed on: 8th August 2018

Excellent customer service and great aftercare

Have insured with Onecall for the last 8 years. Have always received a great price and great aftercare when needing to contact them Would highly recommend Reviewed on: 7th August 2018

Great Customer Service

Fast and friendly staff. Used the live chat service to make a change to my policy and was done instantly. All the new documents were then sent to my customer portal Reviewed on: 6th August 2018

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