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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
See only 2 star reviews
0%
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2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Always helpful, and very professional

5
Always helpful, and very professional Reviewed on: 6th October 2025

Renewal Premium

5
When my renewal is approaching their brokers match any premiums from different brokers keeping my insurance premium competitive, with the same level of 5 star cover. Reviewed on: 6th October 2025

One Call continues to be the best for me

5
I have stayed with One Call for 3 years now because they are so flexible with the policy renewal and monthly payment structure. Their online portal is the best I have experienced with an insurer too. I like to shop around but One Call continues to be the best all round for me in terms of price and customer service. Reviewed on: 6th October 2025

Good motor insurance policy simple process and value...

4
Good motor insurance policy simple process and value for money, good communication and friendly service. Would recommend and have recommended to friends and colleagues. Reviewed on: 6th October 2025

I never have any issues with One Call, they provide...

5
I never have any issues with One Call, they provide a great product for a great price & their online service portal is excellent. Reviewed on: 6th October 2025

Easily the best Car Insurance broker I have used in...

5
Easily the best Car Insurance broker I have used in 53 years of driving. Price is excellent and so to is the Customer Services when I needed them - purchase a new card involving a private registration number swap. Now a Platinum Member the benefits are even better. I would thoroughly recommend One Call Insurance as that is all it takes - One Call Reviewed on: 6th October 2025

Staff very polite and helpful and explain everything...

5
Staff very polite and helpful and explain everything very clearly Reviewed on: 6th October 2025

Always found them very helpful but customer services...

5
Always found them very helpful but customer services are a bit hard to get hold of. Reviewed on: 6th October 2025

Been with them for several years now,. Fantastic

5
Been with them for several years now, i do the platinum policy and helps me budget my finances as the term is fixed for 3 years. I also get lower priced policy adjustment charges. Fortunately not made a claim yet so can’t comment about that, when i changed my vehicle last month it was so smooth and has a dedicated helpline number for a faster answer time Reviewed on: 6th October 2025

Good service and always helpful.

5
Good service and always helpful. Reviewed on: 6th October 2025

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