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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Easy - really easy and helpful too.

Easy - really easy and helpful too. I really liked the no price increase on 3 year agreements. Takes the stress out of organising. Reviewed on: 10th October 2025

Straightforward reliable insurance

Straightforward reliable insurance Reviewed on: 10th October 2025

Good when I needed them I had to change car and movi...

Good when I needed them I had to change car and moving the insurance was easy . Reviewed on: 10th October 2025

Good service across the board

I have relied on the expertise of OneCall insurance on two very different cases. The first was when somebody drove into the side of my car and the legal cover team at One Call stepped in and took all the stress out of claim for medical bills.The second occasion was when thieves stole my catalytic converter off an old Honda Civic. The car had to be written off as the OEM part was not available and car was not viable to repair. They paid a fair value in a short time. Reviewed on: 10th October 2025

Very friendly staff, able to communicate (unlike som...

Very friendly staff, able to communicate (unlike some call centres). Quick to respond and good price. I haven't been able to match their quotes for years (although still check on the comparison sites). Reviewed on: 10th October 2025

Reliable and straight to the point service.

Reliable and straight to the point service. I have been with them for a few years now and they are much efficient than other car insurance providers Reviewed on: 10th October 2025

Roadside assistance

When I needed roadside assistance last winter they were helpful and sent someone out to help. Reviewed on: 10th October 2025

Never had any issues with them and they have even pr...

Never had any issues with them and they have even provided a fixed price for the next 3 years Reviewed on: 10th October 2025

Efficient

Quick and easy and very competitive with other insurance providers Reviewed on: 10th October 2025

Very helpful and efficient would recommend them

Very helpful and efficient would recommend them Reviewed on: 10th October 2025

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