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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Great Advisor Assistance -

5
Excellent communication with advisor - very pleasant/informative Reviewed on: 24th September 2025

T12 Tia is very helpful thanks u

5
T12 Tia is very helpful thanks u Reviewed on: 24th September 2025

One-Call says it all. Car insurance done.

5
Very easy to deal with and the sales staff are very responsive and appear to take your reques for help very seriously. Reviewed on: 24th September 2025

One Call Renewal Helpful Service

5
i used the online chat option within the portal to discuss my renewal options with user HH2, Holly was very helpful and found me a more competitive option and walked me through the renewal process and answered any questions i had along the way. very good service, thanks. Reviewed on: 24th September 2025

The whole interface and cancelation policy is awful,...

1
The whole interface and cancelation policy is awful, like you bought insurance from the mafia Reviewed on: 24th September 2025

Excellent customer service

5
There was a query about an additional premium and Jessica JC6 went out of her way to sort it out for me and phone me back. Really helpful, excellent customer service Reviewed on: 24th September 2025

Excellent from Start to finish Jack (JT3) was superb.

5
Excellent from Start to finish Jack (JT3) was superb. Very efficient. Reviewed on: 24th September 2025

JT3 Was amazing thank you Jack.

5
JT3 Was amazing thank you Jack. Really supportive and made me feel reassured. Reviewed on: 24th September 2025

Prompt and professional

5
Prompt service with the answers to my queries answered professionally and politely Reviewed on: 24th September 2025

Fantastic customer service, deal with enquiries very...

5
Fantastic customer service, deal with enquiries very efficiently. Competitive and good value. A trusted broker. Reviewed on: 24th September 2025

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