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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

I had a problem with my policy and GB3 was my contac...

I had a problem with my policy and GB3 was my contact he handled my situation in avery helpful and professional manner with no hard sell just good advise Reviewed on: 24th September 2025

Amazing live chat

I chatted to GB3 and he was very polite Reviewed on: 24th September 2025

Great helpful experience when answering a query and...

Great helpful experience when answering a query and changing over insurance. Reviewed on: 24th September 2025

Online chat was efficient and helpful

Online chat was efficient and helpful Reviewed on: 24th September 2025

Had a query regarding a claim.

Had a query regarding a claim. Spoke to Mark T via web chat. He answered my question quickly. Reviewed on: 24th September 2025

good service good quality experience with agent

good service good quality experience with agent Reviewed on: 24th September 2025

Dealing with a query

I had an online chat today over a query with my motor policy. The agent who dealt with this was Tara J (TJ2), who answered my query and was very clear and on the ball. I would say though that you might need some more agents, I waited some time to get through to the front of the queue - I started at number 34 in line. Reviewed on: 24th September 2025

Every person I have spoke to has been extremely help...

Every person I have spoke to has been extremely helpful. The portal and online chat has been very easy to use. Reviewed on: 24th September 2025

I could not register for my customer portal.

I could not register for my customer portal. I was helpfully assisted by JT3. Reviewed on: 24th September 2025

Coming back

I moved back to OneCall from another broker due to cost and post service last time when I moved out. OneCall sent me NC after passed renewal date. Reviewed on: 24th September 2025

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