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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (31284 reviews)

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4.80

Based on 31,281 reviews, last reviewed 3rd Oct 2026

745400% increase in 5 star reviews

in the past 90 days

4100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Good value but online access could be improved... policies provide good value but online access capability has proved problematic and getting through to an effective customer service agent harder stil... Read more Reviewed on: 3rd October 2026

Latest lowest rating:

1

Car repair through one call workhop... Car insurance repair through one call’s own workshop and they have had my vehicle six weeks and advised that it will be another 10 to 14 days before r... Read more Reviewed on: 1st October 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31284)

Great customer service

Had a renewal query which was dealt with through the online chat. Took a while to get to speak with someone but the agent - HH2 - was extremely thorough, clear and helpful and I was very happy with service provided Reviewed on: 8th July 2026

We have been with you for years and have been happy...

We have been with you for years and have been happy with the company Reviewed on: 8th July 2026

Easy set up and navigation

Easy to navigate website and account. Automatically joins car and house insurance onto the same account. Have not needed to make a claim so can not comment on that. Reviewed on: 8th July 2026

car insurance approved

I’ve never had problems with the one call insurance company, very easy to apply and search for products you need. Reviewed on: 8th July 2026

Good customer service great prices would not go anyw...

Good customer service great prices would not go anywhere else. Reviewed on: 8th July 2026

Good experience so far.

Good experience so far. Excellent communication from the start and lots of good advice. Reviewed on: 8th July 2026

not very helful on the phone, it was like pulling te...

not very helful on the phone, it was like pulling teeth getting the information i needed and was left feeling let down with breakdown cover offered , so much so that I will not renew this part of the insurance with and will return to the RAC Reviewed on: 8th July 2026

Smooth Sailing

I have sold my car so contacted to cancel my insurance policy, as always One Call agent AR5 was efficient and very helpful. Still tyhe best car insurance company out there. Reviewed on: 8th July 2026

Win win wln

Win win win win win win win win win win Reviewed on: 8th July 2026

Very quick an efficient

Very quick an efficient - great experience getting new insurance out with One Call. Reviewed on: 8th July 2026

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