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One Call Insurance: Car insurance broker reviews

4.79
Based on 27,454 reviews, last reviewed 11th Jul 2026
195200% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Price was competitive and it was so easy setting up... Price was competitive and it was so easy setting up a policy Reviewed on: 11th July 2026
Lorena B's avatar
Lorena B

Latest lowest rating:

1

It was cheaper to buy a new policy elsewhere than ju... It was cheaper to buy a new policy elsewhere than just change vehicles Reviewed on: 10th July 2026
Joch's avatar
Joch

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27464)

Here's why we continue with One Call

5
We don't usually remain with insurance companies for more than one year because they are usually so unreasonable with big renewal price increases. However, One Call Insurance do have a sensible and realistic approach to pricing, hence, we have remained with them for several years. Reviewed on: 9th October 2025

Great customer service.

5
Of the the times that I have phoned customer service, the service i got was second to none. Very helpful Reviewed on: 9th October 2025

No complaints!

5
Updated a policy efficiently when car replaced by another model. Renewal was very competitive and induced loyalty. Reviewed on: 9th October 2025

Great service and value for money.

5
Great service and value for money. Reviewed on: 9th October 2025

No human being to speak to - ALL AI

4
I wanted to speak to someone about swapping my existing car insurance over to a new car and could not speak to a human being on the phone for love nor money. Some of us elderly customers would appreciate just a little bit of courtesy and be able to help us through these changes. It's infuriating when you can't speak to anyone and you can't work the stupid questions you ask. Reviewed on: 9th October 2025

Every thing is great they offer me reduce and discou...

5
Every thing is great they offer me reduce and discounted price every year Reviewed on: 9th October 2025

Efficient, effective renewal process.

5
Efficient, effective renewal process. Level of cover offered was higher than other competitors but was more cost effective. Reviewed on: 9th October 2025

Best Value for Money as competitive against other in...

5
Best Value for Money as competitive against other insurance companies Reviewed on: 9th October 2025

Very helpful with my motor insurance and came up wit...

4
Very helpful with my motor insurance and came up with a good price Reviewed on: 9th October 2025

Friendly experienced and helpful agent ensured a smo...

5
Friendly experienced and helpful agent ensured a smooth renewal Reviewed on: 9th October 2025

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