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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

92% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Excellent communication and service from start to fi...

Excellent communication and service from start to finish Reviewed on: 20th August 2025

Policy renewal.

I had a number of queries regarding my policy renewal. EveryoneI have had contact with have been professional, courteous and efficient in their responses resulting in me being more than happy to continue my car insurance through Onecall. Reviewed on: 20th August 2025

chatted to agent and confirmed my needs and got thin...

chatted to agent and confirmed my needs and got things sorted and got a very good deal Reviewed on: 20th August 2025

My only complaint is the queue for the chatline.

My only complaint is the queue for the chatline. 30 people before me Reviewed on: 20th August 2025

Always friendly and helpful.

Always friendly and helpful. Good value and no hassle claim. Reviewed on: 20th August 2025

ACR was knowledgeable and competent,

ACR was knowledgeable and competent, and sorted my enquiry promptly, Reviewed on: 20th August 2025

Very good call handler, EW3.

Very good call handler, EW3. Explained all details patiently and quickly. My only concern was that it took 45 minutes to start the Live Chat — it’s just too long. Reviewed on: 20th August 2025

although there was a waiting list before i could get...

although there was a waiting list before i could get a live agent, when i got to talking to the live agent, it was fast and easy to get it over and done with Reviewed on: 20th August 2025

No fuss renewals, One Call Insurance

No fuss renewals with good concise information at a good price, One Call Insurance delivers. Reviewed on: 20th August 2025

JW5 Was very good with handling my query

JW5 Was very good with handling my query Reviewed on: 20th August 2025

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