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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

92% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Easy to deal with

Easy to deal with, efficient when needing to change policy and like the rolling term Reviewed on: 20th August 2025

Car Insurance details update

Used the online chat with Joel. He sorted everything nice and easily Reviewed on: 20th August 2025

efficient and friendly

The wait on the chat line was long, but the operators were efficient, friendly and clear. Reviewed on: 20th August 2025

Great interaction and all questions answered in a ti...

Great interaction and all questions answered in a timely manner +++++++++++++++++++++++++++++++++++++++++++ Reviewed on: 20th August 2025

lg3 was very helpful and sorted my query out and was...

lg3 was very helpful and sorted my query out and was very helpful Reviewed on: 20th August 2025

Excellent car insurance

This company has really got customer service and the whole experience off to a fine art. Simply couldn’t fault representative AR5! Reviewed on: 20th August 2025

I spoke to AW1 on Live Chat and he sorted my query q...

I spoke to AW1 on Live Chat and he sorted my query quickly and effeciently. Thank you. Reviewed on: 20th August 2025

The portal is a bit sketchy but on the whole custome...

The portal is a bit sketchy but on the whole customer service is good Reviewed on: 20th August 2025

Change of vehicle

Very good service, bit of a delay on the chat line, but a lot better than getting thru to the doctors. Reviewed on: 20th August 2025

No annoying chat bot!!

Dealt with Hannah on live chat who resolved my issue without any delay. Very efficient. Great not to have to fight with a chat bot to get to a live chat. Reviewed on: 20th August 2025

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