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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Great and easy to do just wish there was a call cent...

Great and easy to do just wish there was a call centre to do it as waiting on line was a pain Reviewed on: 13th August 2025

Good service

Jess B was very helpful and patience whilst looking into my car insurance renewal. Reviewed on: 13th August 2025

Reduced renewal

I got a reduced renewal to match the best offer Reviewed on: 13th August 2025

Happy with Service

My agent was HH2, and I was very happy with the experience Reviewed on: 13th August 2025

Always had helpful advice, usually via online chat,...

Always had helpful advice, usually via online chat, which in my experience has been quick and helpful. Didn't have to wait long and the staff were very helpful, friendly and professional. (Elizabeth- ew2) Reviewed on: 13th August 2025

Livechat JH7

On livechat, the staff JH7 was very helpful and efficient with sorting my issue. They communicated clearly regarding both my issue and my insuranve policies. I would recommend them to others Reviewed on: 13th August 2025

unable to get a quote,

unable to get a quote, did live chat, wasn't resolved, call back requested but couldn't give a time Reviewed on: 13th August 2025

Had a problem changing a vehicle online...

Had a problem changing a vehicle on my policy online the system did not pick up the correct model,went online and entered into conversation with Adam((AW1) problem sorted in a short while,nice guy Reviewed on: 13th August 2025

Multiple Car Insurances

I had to transfer the insurance for all our vehicles into my name as my husband can no longer drive. The staff were very helpful and I believe I was given a fair price. Reviewed on: 13th August 2025

GM2 Georgia Mills

The service from GM2 was friendly, quick and very efficient. GM2 checked if my payment had been already processed and then guided me through the payment process. Very helpful. Reviewed on: 13th August 2025

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