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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

I have insured my vehicle with One Call for five con...

I have insured my vehicle with One Call for five consecutive years the reason being that they are consistently competitive, offer great customer service and expertise. Each year I search the market for a better solution and each year their value proposition prevails. Reviewed on: 7th August 2025

Good quote from a good company value for money

Good quote from a good company value for money Reviewed on: 7th August 2025

The "chat with an agent" service is very responsive...

The "chat with an agent" service is very responsive and gets the job done with a minimum of hassle. Reviewed on: 7th August 2025

Have been with you for a number of years seem a very...

Have been with you for a number of years seem a very strong helpful company great. Price can’t see a reason to change keep up the good work Reviewed on: 7th August 2025

One Call - one excellent decision

They were already the cheapest car insurance I could find last year but this year through the Great help from their customer service team they put me on an even more financially rewarding scheme and were amazingly helpful. Reviewed on: 7th August 2025

I find prices very competitive easy access to docume...

I find prices very competitive easy access to documents Haven’t had to claim so can’t comment Reviewed on: 7th August 2025

Good value

Very competitive price. Slightly confusing getting access to my portal - but cleared up after a phone call. Good value Reviewed on: 7th August 2025

I bought my policy Online.

I bought my policy Online. Had a small problem registering but George the live chat person sorted everything out quickly. Reviewed on: 7th August 2025

General info....

Provides extras to the cover, very reasonably priced and a leader in the market. Proffessional chats, advising of alternative options and new ones too. No waiting ages to speak, and an English call centre. I have been with them 4 years and staying another 3 on a great deal. Reviewed on: 7th August 2025

No hassle insurance

Easy to set up and track insurance policies. Everything can be done online with no hassle. Reviewed on: 7th August 2025

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