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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

A Smooth and professional experience.

5
A Smooth and professional experience. Reviewed on: 31st July 2025

Renewal 3rd Year

5
took out a renewal on my car insurance. At the time it was dearer than three other insurance brokers. I ran up One Call insurance and they matched the cheaper price with the same cover Reviewed on: 31st July 2025

Offered a much better deal after speaking to someone...

5
Offered a much better deal after speaking to someone on the phone. Much lower than my renewal offer and much less than other insurance brokers. It helps that I have a massive no claims bonus and I don't do as much driving as I used to now that I am retired. Reviewed on: 31st July 2025

Been insured with my van for several years now.

5
Been insured with my van for several years now. As a premier customer I get lots of benefits and the price is always the best around Reviewed on: 31st July 2025

One Call provides a professional service.

5
One Call provides a professional service. Reviewed on: 31st July 2025

Slightly complicated situation but resolved when spe...

4
Slightly complicated situation but resolved when speaking to a real person. Reviewed on: 31st July 2025

So far it has been easy to use and updates straight...

5
So far it has been easy to use and updates straight forward, when i called with a query the were quick to help and it was easy to understand Reviewed on: 31st July 2025

Easy to take out insurance on line .

5
Easy to take out insurance on line . Contacted by phone and email to confirm details and ensure I had no problems. Easy access to website for policy, support or information. Reviewed on: 31st July 2025

Easy and simple way to use the portal great service...

5
Easy and simple way to use the portal great service Reviewed on: 31st July 2025

Quick efficient affordable friendly service

5
Quick efficient affordable friendly service Reviewed on: 31st July 2025

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