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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great Value and customer care.

Great Value and customer care. Excellent customer portal Reviewed on: 31st July 2025

Very satisfied customer.

I have been with One Call Insurance Company for a number of years now. Unfortunately i found it necessary to make a claim for the 1st time in 25 years. The claim was handled with the highest amount of care , efficiency and understanding. I was helped throughout the full process and was very highly satisfied with the speed and professionalism of all concerned. Needless to say I renewed my motor insurance with them again this year. Reviewed on: 31st July 2025

I think the prices are excellent value, customer ser...

I think the prices are excellent value, customer services are very polite and very helpful Reviewed on: 31st July 2025

Every thing was easy to set up, and I got breakdown...

Every thing was easy to set up, and I got breakdown cover for a year included in the price I wanted to pay. Reviewed on: 31st July 2025

I have used one call for my home insurance for years...

I have used one call for my home insurance for years and this year I used for my car insurance as the quote was competitive and staff were extremely helpful. Reviewed on: 31st July 2025

Best quote by a mile for my particular situation.

Best quote by a mile for my particular situation, and even better with a different insurer the following year. One call have taken years off the inflationary drift then and slightly reversed it. They deserve to thrive. They are more than worth whatever commission they make. Reviewed on: 31st July 2025

When I renewed my insurance with you, the person I s...

When I renewed my insurance with you, the person I spoke to made a great effort to reduce my payments because I pay by direct debit worked very hard to reduce it for me thank you very much Reviewed on: 31st July 2025

Offered their commission,...

To retain my business they offered their commission, on the extra charge, as incentive to stay, which I was only too pleased to do. Reviewed on: 31st July 2025

A great insurance provider.

A great insurance provider. At great rates . Reviewed on: 31st July 2025

Professional and user friendly.

Professional and user friendly. Value for money at a time when every penny counts. Reviewed on: 31st July 2025

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