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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

One Call car insurance

On any claims I've had, One Call were fantastic. Checked the progress of the repairs, sorted the claims immediately and made sure I was a satisfied customer. Couldn't ask for more Reviewed on: 31st July 2025

I have been Insured with One Call for a few years no...

I have been Insured with One Call for a few years now and you are very competitive with the renewal price. Reviewed on: 31st July 2025

Common Sence Reminder

One Call sent a reminder in suitable time for me to check other insurers and for quates. Like the fact that they show last year's rate to make it easy to check for value. Reviewed on: 31st July 2025

Perfect insurance company.

Perfect insurance company. Never a problem that can’t be solved. And promptly Reviewed on: 31st July 2025

Excellent service

We have been with onecall for a few years now and they dealt with my clai. Promptly and kept me informed every step of the process Reviewed on: 31st July 2025

Able to speak to someone on the phone quickly, frien...

Able to speak to someone on the phone quickly, friendly and helpful. Dealt with enquiries efficiently. Also about to use the chat on the app. Reviewed on: 31st July 2025

Fantastic.

When I got my car insurance they were very prompt and affordable Reviewed on: 31st July 2025

Easy renewals and excellent prices.

Easy renewals and excellent prices. Never had an issue contacting them or getting documents downloaded, renewal process is so simple and they consistently provide the best value for money. Reviewed on: 31st July 2025

Excellent service.

Excellent service. Efficient, friendly, polite and knowledgeable. Reviewed on: 31st July 2025

Ended up with them for multiple years now as they’ve...

Ended up with them for multiple years now as they’ve been better price and cover than competitors Reviewed on: 31st July 2025

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