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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

That One call had taken more money out of my account...

5
That One call had taken more money out of my account when they should have, due to a clam that was never a clam, but was sorted after I had phoned my old insurance. And was refunded my money back. Reviewed on: 29th July 2025

Great customer services very helpful staff.

5
Great customer services very helpful staff. Reviewed on: 29th July 2025

VERY HELPFUL IN NAGOIATING GOOD PRICE

5
VERY HELPFUL IN NAGOIATING GOOD PRICE Reviewed on: 29th July 2025

GM 2 was very helpful and polite she listened to my...

5
GM 2 was very helpful and polite she listened to my issues and resolved them very well Reviewed on: 29th July 2025

Excellent service

5
Very helpful advisor. Everything clearly explained in a polite and cheerful manner. Reviewed on: 29th July 2025

Excellent communication and competitive price

5
Excellent communication and competitive price Reviewed on: 29th July 2025

I wonder why they do that ?

4
I called to cancel my renewal as I had a quote from another company for £80 cheaper . The young lady did another quote for me that was a lot cheaper than the one I had recieved to renew so I accepted it . I would like to know how this can happen they send an overpriced renewal hoping you will just accept it then when you say you're leaving it suddenly gets a lot cheaper ? Reviewed on: 29th July 2025

Great service

5
One Call provide a user-friendly service that is intuitive and helpful. Contact by telephone is fully provided alongside online access. Reviewed on: 29th July 2025

very helpful on the phone and the price is very comp...

5
very helpful on the phone and the price is very competitive Reviewed on: 29th July 2025

Insuring my classic car

5
Tried a lot of different insurers/brokers but One Call were clearly superior and enthusiastic. Reviewed on: 29th July 2025

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