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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Efficient, good price, text alerts sent

Efficient, good price, text alerts sent Reviewed on: 29th July 2025

That One call had taken more money out of my account...

That One call had taken more money out of my account when they should have, due to a clam that was never a clam, but was sorted after I had phoned my old insurance. And was refunded my money back. Reviewed on: 29th July 2025

Great customer services very helpful staff.

Great customer services very helpful staff. Reviewed on: 29th July 2025

VERY HELPFUL IN NAGOIATING GOOD PRICE

VERY HELPFUL IN NAGOIATING GOOD PRICE Reviewed on: 29th July 2025

GM 2 was very helpful and polite she listened to my...

GM 2 was very helpful and polite she listened to my issues and resolved them very well Reviewed on: 29th July 2025

Excellent service

Very helpful advisor. Everything clearly explained in a polite and cheerful manner. Reviewed on: 29th July 2025

Excellent communication and competitive price

Excellent communication and competitive price Reviewed on: 29th July 2025

I wonder why they do that ?

I called to cancel my renewal as I had a quote from another company for £80 cheaper . The young lady did another quote for me that was a lot cheaper than the one I had recieved to renew so I accepted it . I would like to know how this can happen they send an overpriced renewal hoping you will just accept it then when you say you're leaving it suddenly gets a lot cheaper ? Reviewed on: 29th July 2025

Great service

One Call provide a user-friendly service that is intuitive and helpful. Contact by telephone is fully provided alongside online access. Reviewed on: 29th July 2025

very helpful on the phone and the price is very comp...

very helpful on the phone and the price is very competitive Reviewed on: 29th July 2025

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