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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

After having an accident the insurance staff helpe...

5
After having an accident the insurance staff helped me sort things out with quick repair and courtesy car. Very happy with this broker. Reviewed on: 28th July 2025

Very professional service priced at reasonable rates

5
Very professional service priced at reasonable rates Reviewed on: 28th July 2025

breakdown

5
Had a breakdown and one call was very efficient and helpful Reviewed on: 28th July 2025

Honest Opinion of OneCall

5
I’ve been a long term customer of One Call. Every time I’ve had to have communication, it has always been very efficient, very prompt and the customer service agents have all been extremely professional. Even renewals of policies has been smooth and effortless. Very happy customer and I’ll be using One Call for a long time to come. Reviewed on: 28th July 2025

Never any problems

5
Never any problems….good service and advice’ Reviewed on: 28th July 2025

Excellent company

5
Have been with them gor many years always competitive. Reviewed on: 28th July 2025

Very helpful, and easy to use!

5
Very helpful, and easy to use! Never an issues when using OneCall for car insurance. Reviewed on: 28th July 2025

Staff are very helpful and knowledgeable.

5
Found the site very easy to navigate and on the occasion I have had to speak to the staff on the phone, they were friendly, very knowledgeable and helpful. Reviewed on: 28th July 2025

Feedback

5
Really good experience, honest, easy to contact with no pressure. Prices and service reasonable hence I have been a customer now for several years. To add i have now added home insurance to my cover along with 2 x car insurance. Reviewed on: 28th July 2025

Always going above and beyond

5
Always going above and beyond for their customers regardless of the nature of the phone call. I’ve been driving for 13 years and they are the best company I’ve been with so far. Reviewed on: 28th July 2025

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