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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Good value especially on renewals .

Good value especially on renewals .Never had to claim but feel comfortable with them behind me. Reviewed on: 28th July 2025

After having an accident the insurance staff helpe...

After having an accident the insurance staff helped me sort things out with quick repair and courtesy car. Very happy with this broker. Reviewed on: 28th July 2025

Very professional service priced at reasonable rates

Very professional service priced at reasonable rates Reviewed on: 28th July 2025

breakdown

Had a breakdown and one call was very efficient and helpful Reviewed on: 28th July 2025

Honest Opinion of OneCall

I’ve been a long term customer of One Call. Every time I’ve had to have communication, it has always been very efficient, very prompt and the customer service agents have all been extremely professional. Even renewals of policies has been smooth and effortless. Very happy customer and I’ll be using One Call for a long time to come. Reviewed on: 28th July 2025

Never any problems

Never any problems….good service and advice’ Reviewed on: 28th July 2025

Excellent company

Have been with them gor many years always competitive. Reviewed on: 28th July 2025

Very helpful, and easy to use!

Very helpful, and easy to use! Never an issues when using OneCall for car insurance. Reviewed on: 28th July 2025

Staff are very helpful and knowledgeable.

Found the site very easy to navigate and on the occasion I have had to speak to the staff on the phone, they were friendly, very knowledgeable and helpful. Reviewed on: 28th July 2025

Feedback

Really good experience, honest, easy to contact with no pressure. Prices and service reasonable hence I have been a customer now for several years. To add i have now added home insurance to my cover along with 2 x car insurance. Reviewed on: 28th July 2025

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