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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Easy to deal with and good prices

5
Easy to deal with and good prices Reviewed on: 28th July 2025

Very professional easy to understand car policy.

5
Very professional easy to understand car policy. Reviewed on: 28th July 2025

Breakdown Service Inadequate

1
Having taken out breakdown cover with "unlimited callouts" I was told recently I would not be attended to as the same issue occurred twice. I endured very long wait times on the phone before being able to speak to anyone, and I was given a different story depending on who I spoke to. Reviewed on: 28th July 2025

Very competitive rates

5
Easy to put all details on line, and found my car insurance at a very good rate, really pleased with the service so far. Reviewed on: 28th July 2025

Efficient, good products.

5
Efficient, good products. Easy on-line experience. Reviewed on: 28th July 2025

Quick and easy online plus follow up call to ensure...

5
Quick and easy online plus follow up call to ensure all is correct and to check satisfaction. Communication was of a high standard and the customer service team were very helpful and friendly. Reviewed on: 28th July 2025

No issues straight forward hassle free

5
I needed car insurance for my Audi A3 2.0 got the cheapest quote, bought the insurance no hassles. Reviewed on: 28th July 2025

Priced makes the downside bearable

3
Okay if you’re tech savvy and like bots, not so good if you are older and have nuanced questions Reviewed on: 28th July 2025

They looked to see how I could get cheaper car insu...

5
They looked to see how I could get cheaper car insurance than I was being quoted for somewhere else. The operator was very efficient and polite, and therefore pleasant to talk to. Reviewed on: 28th July 2025

Good value especially on renewals .

5
Good value especially on renewals .Never had to claim but feel comfortable with them behind me. Reviewed on: 28th July 2025

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