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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Very efficient and app great to use

5
Very efficient and app great to use Reviewed on: 24th July 2025

Good customer service

5
I was very impresed with the follow-up service when I purchased my car insurance Reviewed on: 24th July 2025

Excellent value for money

5
Easy to arrange and very good value for money Reviewed on: 24th July 2025

Disgraceful

1
I have been with onecall for many years. I made a claim, they took a large excess. I gave them full details as why it was not my fault: cctv evidence, name of guilty party, my excess has not been returned. Reviewed on: 24th July 2025

Highly Recommended and A Human Touch

5
I found them very easy to talk and they explained everything in a language I could understand (laymans term). They are very quick with a phone call and it makes a nice change to speak to a human Reviewed on: 24th July 2025

Smooth efficient service.

5
Smooth efficient service. Prompt response to my query and clear explanation given. Reviewed on: 24th July 2025

Changed my vehicle and put the pricin thee up a week...

2
Changed my vehicle and put the price up a week later Reviewed on: 24th July 2025

Clear, simple, well presented information.

5
Clear, simple, well presented information. Competitive pricing for what I needed. Reviewed on: 24th July 2025

Looked for best insurance price .

5
Looked for best insurance price . Very competitive insurance cover excellent customer service Reviewed on: 24th July 2025

Amazing car insurance

5
Amazing car insurance, had no problems Reviewed on: 24th July 2025

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