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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

When I had a breakdown in my car One Call Insurance...

5
When I had a breakdown in my car One Call Insurance were so helpful and accurate and gave me peace of mind with my call-out with no problems at all. Reviewed on: 24th July 2025

One call was easy to notify of any problems that occ...

5
One call was easy to notify of any problems that occurred. They dealt with me professionally and efficiently 100%. No stress and I was happy with the outcome. Reviewed on: 24th July 2025

Rosalind

5
Excellent customer service all ways on hand to answer any questions you may have and great value for money Reviewed on: 24th July 2025

Good value car insurance

4
Have given me a sensible price for my car insurance over a number of years. Reviewed on: 24th July 2025

Been with them for several years now, always been pr...

5
Been with them for several years now, always been prompt and efficient. Reviewed on: 24th July 2025

efficient and seemingly useful servioce

5
efficient and seemingly useful servioce Reviewed on: 24th July 2025

You've tried the rest now choose the best

5
Good customer services gave fair competitive price very polite and helpful Reviewed on: 24th July 2025

One Call have consistently provided excellent custom...

5
One Call have consistently provided excellent customer service for nearly 5 years with us and premiums have always been competitive and stayed very affordable compared to other renewal quotes. Reviewed on: 24th July 2025

Easy car insurance

5
Easy.. simple car insurance. Never experienced any problems. Good customer service! Reviewed on: 24th July 2025

Excellent service

5
One call were excellent in dealing with a non fault accident and claim that I was recently involved with. To picking up my car, organising a courtesy car, settling claim and getting my car fixed. The process was organised, quick and stress free for me. I could not have asked for more and I would kingly recommend them. Reviewed on: 24th July 2025

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