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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

5 star treatment

5
Following a recent non fault collision one call have been fantastic, sorting out a hire car, keeping me updated on the claim and ensuring I had everything I needed. I felt that as a company they genuinely cared for me and have been happy to go over things more than once if I’ve needed it. I would definitely use one call again for my future insurance needs. Reviewed on: 24th July 2025

Were very efficient, very friendly, had experience

4
Were very efficient, very friendly, had experience Reviewed on: 24th July 2025

Car insurance application.

5
Everything was so easy from the start to conclusion of my application. The company were fair and the result was great. Reviewed on: 24th July 2025

Easy to get a quote and renew very friendly

5
Easy to get a quote and renew very friendly Reviewed on: 24th July 2025

Very good car insurance and they really look after t...

5
Very good car insurance and they really look after there customers Reviewed on: 24th July 2025

Car insurance

5
Good experience, friendly person on the other end, had a good price cheaper than I'd be quoted on the phone by other companies. Thanks. Reviewed on: 24th July 2025

Good service good support

5
I have used one call insurance for the past 10 plus years i have had no problems with service always good support Reviewed on: 24th July 2025

Been with them for years, no one beats them on...

5
Been with them for years, no one beats them on renewals Reviewed on: 24th July 2025

Easy online experience and always available on phone...

5
Easy online experience and always available on phone for other enquiries Reviewed on: 24th July 2025

fantastic customer service, attentive, informative a...

5
fantastic customer service, attentive, informative and professional Reviewed on: 24th July 2025

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