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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great service

I have used one call for a long time and have had two non fault accidents during that time. On both occasions they made the process as stress freee and easy as possible.Very impressed. Reviewed on: 24th July 2025

Very competitive price, good value for money.

Very competitive price, good value for money. Company deal with you in a professional manner and explain everythying clearly. Reviewed on: 24th July 2025

Par for the course maybe

The customer journey seems slow and confused. The 'ol one hand not knowing what the other is doing. I also struggled to get a proper estimate from the first of their preferred repairers, so I was unable to check what work was being done. I had to move the car to a second repairer who gave more information which gave me confidence I needed. Reviewed on: 24th July 2025

Excellent insurance.

Excellent insurance. You only pay for the Mike’s you drive, over the basic amount. Reviewed on: 24th July 2025

Excellent

Very helpful and sorted straight away Reviewed on: 24th July 2025

clear and transparent insurance terms and price nego...

clear and transparent insurance terms and price negotiation when purchasing insurance Reviewed on: 24th July 2025

Simple, straightforward and good value.

Simple, straightforward and good value. Reviewed on: 24th July 2025

Always ready to help very friendly staff, and always...

Always ready to help very friendly staff, and always professional excellent service all round Reviewed on: 24th July 2025

Really helpful when it came to switching car on insu...

Really helpful when it came to switching car on insurance advisor was really helpful Reviewed on: 24th July 2025

Excellent insurance company.

Excellent insurance company. Knowledgeable and very helpful staff. Reviewed on: 24th July 2025

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