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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Affordable insurance no quibbles

5
Never had any issues my insurance is affordable Reviewed on: 24th July 2025

I’ve been with these 2 yrs running as it’s cheap hop...

5
I’ve been with these 2 yrs running as it’s cheap hopefully stay next time quote Reviewed on: 24th July 2025

It was easy to fill out forms , I receive reminders...

5
It was easy to fill out forms , I receive reminders when they are going to take premiums each month from my bank Reviewed on: 24th July 2025

Good service when asked for paid extra for home star...

5
Good service when asked for paid extra for home start and that was a smart move as I needed it. Reviewed on: 24th July 2025

Very disappointed with call centre

3
Took out extra breakdown insurance on my policy and when my engine management light came on phoned up. Was told by the person to just keep driving my car till something else happens. Was very disappointed by this response from them. Reviewed on: 24th July 2025

Had real problems with proof of no claims bonus when...

4
Had real problems with proof of no claims bonus when I joined One Call 3 years ago. All be sorted now, and since then been excellent. Reviewed on: 24th July 2025

Really good service and hope to stay with them.

5
I have been with one call for a number of years and find them good value and the service is great as is the app for info and access. Easy to renew each year and can talk to someone if you need to. Reviewed on: 24th July 2025

Cheapest insurance for our needs

5
Cheapest insurance for our needs Reviewed on: 24th July 2025

OneCall Insurance Brokers are good.

5
OneCall say what they do and do what they say. Reviewed on: 24th July 2025

Friendly, easy to deal with, will always give you be...

5
Friendly, easy to deal with, will always give you best quotes. They go that little bit further to satisfy your needs Reviewed on: 24th July 2025

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