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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

js7 (Joseph) Really, really knowledgeable and helpful.

5
js7 (Joseph) Really, really knowledgeable and helpful. Fantastic. Reviewed on: 23rd July 2025

Positive, human interaction.

5
Nice to talk to a person, not a robot. Harry (HP1) was extremely helpful & able to give me answers to my questions as well as reassure me that I have the correct insurance. He offered extras to the policy and respected my negative answer without trying to pressure me. Reviewed on: 23rd July 2025

Great service and very fast.

5
Great service and very fast. Would recommend Reviewed on: 23rd July 2025

Payment issue

5
I had an issue with a payment not being taken for an additional cover on my car insurance policy- the lovely TS4 sorted it out for me and now problem solved ! Reviewed on: 23rd July 2025

Online chat is useful and easy.

5
Online chat is useful and easy. Response time was also good Reviewed on: 23rd July 2025

Really pleased with price

5
The one call website was really easy to use and gave me the perfect price for my home insurance. Will definitely be renewing next year. Will not even need to compare. Reviewed on: 23rd July 2025

I chatted to PS1 today who was very helpful.

5
I chatted to PS1 today who was very helpful. Very informative and thorough. I have renewed my policy for the 3rd time and always get a competitive rate. Thank you PS1. Reviewed on: 23rd July 2025

Very good value, polite & great service

5
Very good value, polite & great service Reviewed on: 23rd July 2025

Helpful Staff

5
PS1 was very helpful when giving me the information about car insurance Reviewed on: 23rd July 2025

Car insurance renewal

5
Did a live chat with agent Jessica she was very helpful with my renewal process and got a good deal Reviewed on: 23rd July 2025

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