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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

I recently had a non fault claim and everything and...

I recently had a non fault claim and everything and everyone regarding my claim was fantastic Reviewed on: 17th July 2025

Rainy days are few with One Call.

Been with them a few years now. Always excellent service. Reviewed on: 17th July 2025

Been with one Call insurance for over 10 years servi...

Been with one Call insurance for over 10 years service and value excellent Reviewed on: 17th July 2025

Always polite and very professional and nice chat th...

Always polite and very professional and nice chat they never rush you and always good deals. Will discuss in detail best price and make you feel really valued as a customer but treat you also like a friend Reviewed on: 17th July 2025

Poor customer service and poor telephone experience

Poor customer service and poor telephone experience Reviewed on: 17th July 2025

Excellent service

I have always found the staff friendly and efficient. They have provided a good service. I have their recovery service which I have used and it has been quick plus the windscreen replacement has been a very good service. I am very satisfied with this company and will continue to use them for thforeseeable future. Reviewed on: 17th July 2025

Long standing customer.

I have been with One call for about 3 years & found the customer care team very helpful, when needed. Quotes have been competitive & the online portal easy to use. Reviewed on: 17th July 2025

Telephone response.

Re a recent claim we have found the telephone staff to be both polite and helpful. Reviewed on: 17th July 2025

VERY EASY TO USE ONLINE AND GREAT VALUE

VERY EASY TO USE ONLINE AND GREAT VALUE Reviewed on: 17th July 2025

So far so good and good customer service

So far so good and good customer service Reviewed on: 17th July 2025

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