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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28223 reviews)

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4.78

Based on 28,223 reviews, last reviewed 18th Sep 2026

459200% increase in 5 star reviews

in the past 90 days

3000% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Good prices, good communication, what’s not to like. Good prices, good communication, what’s not to like. Reviewed on: 18th September 2026

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28223)

Staff are always polite and helpful when contacted

Staff are always polite and helpful when contacted Reviewed on: 6th October 2025

Loyality counts for nothing with One Call

Was in a NO FAULT accident 14/10/24 , van was scrapped, one call kept taken a further 10 monthy payments , This was a year ago still having received no updates on receiving money back, also would not give me enough for a like for like van. Was a loyal One Call customer for years.. NOT NOW. Reviewed on: 6th October 2025

Excellent One Call are easy to get hold of.

One Call are easy to get hold of. The app really is easy to to use and I always get a response when contacting them. Reviewed on: 6th October 2025

Live Chat's Great!

My query was dealt with by Becca on Live Chat really quickly and efficiently this morning - no waiting on the end of the phone though I've always had great customer service from One Call and would definitely recommend. Reviewed on: 6th October 2025

Onecall is all it takes

Excellent customer care and very competitive prices Reviewed on: 6th October 2025

Great insurance company.

Great insurance company. Great value for money. Great customer service. Reviewed on: 6th October 2025

I have been with one call for years.

I have been with one call for years. They always keep me updated when payments are due really good to discuss insurance updates annually and providing good advice to support my package, plus extras on my recent car. would have no problems recommending one call insurance to one of my friends, good value for money and a real person on the end of the phone when you need it instead of a robot. Reviewed on: 6th October 2025

Cheaper than other insurers, easy renewal

Cheaper than other insurers, easy renewal Reviewed on: 6th October 2025

Swift response to breakdown.

Swift response to breakdown. Sorted within an hour. Reviewed on: 6th October 2025

Cost Saver!

After an initially higher than expected renewal fee One Call managed to get a reduction to a level similar to that of last year. The person on the phone was polite and very helpful. Reviewed on: 6th October 2025

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