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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,223 reviews, last reviewed 18th Sep 2026
459200% increase in 5 star reviews
in the past 90 days
3000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good prices, good communication, what’s not to like. Good prices, good communication, what’s not to like. Reviewed on: 18th September 2026
David C's avatar
David C

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28223)

We recently had a bump in our car ,we rung one call...

5
We recently had a bump in our car ,we rung one call answered swiftly when we informed them what had happened they were very helpful and organised every part of the repair process for us to get our car repaired .they delivered a hire car when they collected our car we were kept well informed all the way through the process. ,the drop of and pick up was exactly the time and date as we were told.the whole process was made very easy,and contact was easy and call staff were very pleasant and professional 10 /10 from stat to finish Reviewed on: 6th October 2025

Very good service, any issues have been dealt with p...

4
Very good service, any issues have been dealt with promptly Reviewed on: 6th October 2025

The worker from One Call insurance

5
The worker from One Call insurance knew what they were talking about and gave great advice. Reviewed on: 6th October 2025

always one step ahead

5
No communication issues, always been informed in advance for any changes in my policy. Reviewed on: 6th October 2025

Excellent service

5
I've been with this company for several years. And I've had no issues and great customer service. And easy to read and understand their documents Reviewed on: 6th October 2025

very helpful , good communication and very easy to s...

5
very helpful , good communication and very easy to set up Reviewed on: 6th October 2025

Always helpful and friendly when I have spoken to th...

4
Always helpful and friendly when I have spoken to their team on the phone. Reviewed on: 6th October 2025

Had a car crash one call was so suportive and sympat...

5
Had a car crash one call was so suportive and sympathetic I insured my replacement car with them and would recommend them to everyone Reviewed on: 6th October 2025

Human contact.

5
Speaking to a person on the phone makes your enquiries less stressful. Its the personal touch that will always win over a machine. Reviewed on: 6th October 2025

Been with OneCall for Years

5
Have been a customer of OneCall for may years and will be for many more as the prices are affordable and customer service is above and beyond. Reviewed on: 6th October 2025

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