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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28222 reviews)

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4.78

Based on 28,222 reviews, last reviewed 16th Sep 2026

459100% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28222)

Superb service always available to help , great onli...

Superb service always available to help , great online too Reviewed on: 6th October 2025

One Call Platinum and never leaving!

I have been with One Call now for a number of years, and qualified as a platinum member many years ago, and I cannot speak highly enough of them. The platinum member plan i have suits me perfectly and provides extremely good value for money and their service is second to none. Reviewed on: 6th October 2025

Not at fault claim made

Had to make a claim that was dealt with quickly and efficiently. Reviewed on: 6th October 2025

Only ever renewed.

Only ever renewed. Never needed to call Reviewed on: 6th October 2025

Car Insurance renewal and support

Easy renewals - food online communication - documentation easy to access and sent out promptly Reviewed on: 6th October 2025

Car insurance renewal call identified lower premium

I called to discuss renewing my car insurance as I had found some cheaper quotes. The operator wasvery helpful and was able to identify a lower, competitive quote. They were very patient as I also wanted to get a quote adding in an additional driver - my son. Again, they were able to provide me with a competitive quote. Also, the premium was fixed for 3 years, paid monthly. In view of inflation this seemed like a great offer when other providers would almost certainly ask for a big hike when renewing in a year's time. Reviewed on: 6th October 2025

Great service

Always happy with the service when I’ve phone one call Reviewed on: 6th October 2025

Always liked been customer for long time

Always liked been customer for long time Reviewed on: 6th October 2025

Great Cover

Been with One Call for a number of years and any dealings with them have been handled very effective and efficiently. Have my car insurance and buildings and contents insurance. Reviewed on: 6th October 2025

Service has always been exceptional, and fair in the...

Service has always been exceptional, and fair in their pay outs when needed Reviewed on: 6th October 2025

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