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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great service and very easy acces to costumer's portal

5
Great service and very easy acces to costumer's portal Reviewed on: 11th July 2025

Good rates of pay for my car insurance which is mult...

5
Good rates of pay for my car insurance which is multi car and easy to get in touch with and talk to, been with one call a long time and would not change to be with anyone else, no trouble and stress free Reviewed on: 11th July 2025

I have been happy with this company from day one.

5
I have been happy with this company from day one. Customer service is excellent. Reviewed on: 11th July 2025

Great company

5
Always helpful, easy to chat to on live chat . Love the fact you can cancel anytime as on a monthly rolling contract and when changing cars that was super easy too. Reviewed on: 11th July 2025

They dealt with my claim very quickly

5
They dealt with my claim very quickly Reviewed on: 11th July 2025

I’ve been with One Call insurance for years and I’ve...

5
I’ve been with One Call insurance for years and I’ve never had a problem. Great company. Reviewed on: 11th July 2025

I will be changing my car on Monday 14th July and on...

5
I will be changing my car on Monday 14th July and one call have been more than helpful Reviewed on: 11th July 2025

Never had to call customer service that's how good O...

5
Never had to call customer service that's how good One Call Insurance is. I have been with One Call for the past 6 years great place. Reviewed on: 11th July 2025

Like monthly payments .

4
Like monthly payments .uk help line answered questions quickly . Sorted recent claim effectively . Reviewed on: 11th July 2025

Nothing is ever a problem when dealing with the staff.

5
Nothing is ever a problem when dealing with the staff. Prompt action and answers. Pricing has always been competitive and fair. Reviewed on: 11th July 2025

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