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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28222 reviews)

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4.78

Based on 28,222 reviews, last reviewed 16th Sep 2026

459100% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28222)

Excellent service

I choose to pay by an ongoing monthly direct debt but they still check in each year to make sure my policy still meets my needs. I recently had to make a windscreen claim and I was anxious about the process as I had never made a claim before. The whole process was really easy. Excellent service. Reviewed on: 6th October 2025

Always been helpful when I’ve needed them.

Always been helpful when I’ve needed them. The breakdown service within the web site is very good as you can pinpoint where you are quickly and don’t even have to phone them to get someone out Reviewed on: 6th October 2025

Excellent

I’ve been with one call for years and continue renewing Reviewed on: 6th October 2025

Never had to claim but very happy with my level of c...

Never had to claim but very happy with my level of cover Reviewed on: 6th October 2025

Excellent firm

Excellent firm extremely helpful and friendly providing a good service Reviewed on: 6th October 2025

Good company and good customer service

Good company and good customer service Reviewed on: 6th October 2025

Always professional.

Always professional. Have been a customer for many years Reviewed on: 6th October 2025

Great company!

I’ve been with One Call for a number of years now and its been a fantastic experience. Great customer service, competitive pricing and quickly respond to and resolved my claim. Reviewed on: 6th October 2025

The on line tool is easy to access and use

The on line tool is easy to access and use Reviewed on: 6th October 2025

Excellent call centre manager my account very well S...

Excellent call centre manager my account very well Sort any problems out quickly Reviewed on: 6th October 2025

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