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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

I called a few weeks before my car insurance renewal...

I called a few weeks before my car insurance renewal to ask if it could be reduced, I didn’t think I was in with a chance but I was told that I could get a reduction as my mileage was lower . I was so pleased that I’ve told all my friends and family! Reviewed on: 11th July 2025

Great product with monthly renewal.

No problem lems when changing vehi le and the monthly renewal makes it much easier to do. Reviewed on: 11th July 2025

We have been One Call customers for many years.

We have been One Call customers for many years. They are excellent at customer service, answering calls without a wait and they are friendly professional and helpful. I find them to be great value Reviewed on: 11th July 2025

Car insurance

Always ready to help with any answers Reviewed on: 11th July 2025

Very good service and happy to recommend

Very good service and happy to recommend Reviewed on: 11th July 2025

Have been with one call for a few years now.

Have been with one call for a few years now. Very competitive always willing to help with keeping your insurance at as low a price as they can. Good value for money with no hidden prices. . No waiting on the phone and knowledgeable staff. Reviewed on: 11th July 2025

One Call - A One!

Always best priced, very efficient online portal. Really good customer service. Paperwork easy to find and download for printing. Easy to deal with. Great product Reviewed on: 11th July 2025

Long term customer

Been with One Call for a number of years and find they are an efficient and reliable company Reviewed on: 11th July 2025

I find the rates fair and the customer service is al...

I find the rates fair and the customer service is always helpful. Reviewed on: 11th July 2025

5 Stars Hassle-Free, Flexible, and Reliable

One Call’s monthly rolling contract is a real winner — it gives me the flexibility I want without locking me into anything long-term. That alone makes it stand out in a crowded market. I’m also a big fan of the web chat feature — every time I’ve had a question or needed something sorted, it’s been handled quickly, clearly, and without any drama. No waiting around, no endless phone menus — just solid, efficient service. Overall, the Platinum service has been excellent. Easy to manage, responsive when needed, and exactly the kind of straightforward, customer-first approach that more companies should aim for. Reviewed on: 11th July 2025

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