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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

92% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Live chat excellent

Just spoke to live chat very helpful Reviewed on: 14th October 2024

LB5 was my agent and she helped me out with my probl...

LB5 was my agent and she helped me out with my problem very well I would give her 10/10 for the service Reviewed on: 14th October 2024

today my experience with the agent kb2.

today my experience with the agent kb2. All my questions were answered and some helpful suggestions were made so I updated my policy. Reviewed on: 14th October 2024

Used live chat .

Used live chat . Answered straight away Nd solved my problem with 2 mins Reviewed on: 14th October 2024

Very polite, quickly gave me all the information I n...

Very polite, quickly gave me all the information I needed, I'm glad Reviewed on: 14th October 2024

Great Service from CH5 Charlie

Once I was put through to CH5 Charlie he was very efficient, thoughtful and resolved my problem quickly Reviewed on: 14th October 2024

very professional and helpful.

very professional and helpful. KB2 was extremely helpful and respectful Reviewed on: 14th October 2024

Isabelle was very professional and easy to talk too...

Isabelle was very professional and easy to talk too on the portal she explained everything very clearly about my renewal policy well done is1 I 2ill definitely recommend one call too my friends I have insured my vehicle with one call for the last five years regards andy Reviewed on: 14th October 2024

Easy Self-service website

Haven't tried telephone support, so can't comment, but self-service on the website is easy. Haven't had to make a claim, so no experience of how supposedly good that is. Reviewed on: 14th October 2024

WP1 Wiktor was very helpful and explained increase i...

WP1 Wiktor was very helpful and explained increase in good written English! Reviewed on: 14th October 2024

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