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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
92% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Good value, easy to communicate with

5
Good value, easy to communicate with Reviewed on: 14th October 2024

Good chat service ,very helpful ,polite

4
Good chat service ,very helpful ,polite Reviewed on: 14th October 2024

Better service than i could have imagined.

5
I was involved in an accident that was not my fault - the service provided by One Call Insurance was fantastic. Kept me informed throughout the whole process - which went on for several months. They made a bad situation far more acceptable. Reviewed on: 14th October 2024

is1 gave me excellent service

5
is1 gave me excellent service and a very good price for my car insurance renewal. Reviewed on: 14th October 2024

Sara was amazing she sorted out all my needs today v...

5
Sara was amazing she sorted out all my needs today very clear and simple Reviewed on: 14th October 2024

Once contacted about my high car insurance renewal p...

5
Once contacted about my high car insurance renewal price, the managed to get a much cheaper quote Reviewed on: 14th October 2024

Managed to get car insurance quote down to match oth...

5
Managed to get car insurance quote down to match other quotes. Quick and efficient online chat service Reviewed on: 14th October 2024

A decent bunch

5
Due to an error in Confused.com, my no claims discount years were overstated. When this was noticed, One Call made an extra charge which I paid without quibble. Several weeks later, One Call refunded the payment without being asked. I thought this was jolly decent of them. Reviewed on: 14th October 2024

Very good service, I had my query answered

5
Very good service, I had my query answered Reviewed on: 14th October 2024

Great customer service

5
Had an online chat with a lovely person called Holly who was extremely helpful and courteous. Very pleasant experience! Reviewed on: 14th October 2024

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