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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,219 reviews, last reviewed 13th Sep 2026
458900% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026
Katrina W's avatar
Katrina W

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

In my experience onecall are extremely good value an...

5
In my experience onecall are extremely good value and very helpful Reviewed on: 30th September 2025

Great service great price i certainly would recommen...

5
Great service great price i certainly would recommend this company to friends and family Reviewed on: 30th September 2025

One all is all you need.

5
Been with one all for a number of years now, using the customer portal is easy and if there is anything you need to know you will more than likely find it there, great customer service and support. One call is all you need Reviewed on: 30th September 2025

I have found their communication clear and easy to g...

5
I have found their communication clear and easy to grasp consistently. They are providing a very good service that is competitively priced in my view. Reviewed on: 30th September 2025

Amazing value for money

5
I have had my car insurance through this company for years and always find them amazing value Reviewed on: 30th September 2025

I receive regular information that gives me confiden...

5
I receive regular information that gives me confidence in this organisation. I also believe that the rates I am paying are extremely competitive and always appreciate the willingness to meet my needs particularly from a financial perspective. When I have had to speak to someone they are always polite, helpful and very knowledgable. A delight to have them insure my vehicle. Reviewed on: 30th September 2025

Excellent service friendly staff

5
Excellent service friendly staff Reviewed on: 30th September 2025

Customer service is always helpful.

5
Customer service is always helpful. Very pleasant to deal with. Reviewed on: 30th September 2025

No Complaints ehat so ever

5
I have no complaints at all, if I have needed help with anything, I find all the staff helpful,polite and professional. I have both car and household insurance with One Call so that should speak volumes. Reviewed on: 30th September 2025

Swift, polite, efficient and friendly

5
I always receive swift, polite, efficient and friendly customer service. My insurance is best value for my car. They are polite and always giving what they promise. I couldn't choose a better car insurance. Thank you One Call. Reviewed on: 30th September 2025

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