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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
95% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Excellent customer service and value for money

5
Excellent customer service and value for money Reviewed on: 9th October 2024

Good prices and understanding customer service

5
Good prices and understanding customer service Reviewed on: 9th October 2024

Never had a bad experience always on hand to help wh...

5
Never had a bad experience always on hand to help wherever required Reviewed on: 9th October 2024

Resolve all issues.

5
Resolve all issues. Glad to help. Nothing is a problem. Reviewed on: 9th October 2024

excellent help from the live chat agent really happy...

5
excellent help from the live chat agent really happy with her fast approach Reviewed on: 9th October 2024

One Call Insurance Review

5
I recently made a claim with One Call Insurance after an accident and was thoroughly impressed. They quickly arranged a replacement car, which I received within a day, allowing me to carry on with my routine without disruption. Their handling of the repairs was equally efficient. They coordinated everything with the garage, keeping me updated throughout the process. The repairs were completed to a high standard, and my car was returned in excellent condition. The service was smooth, fast, and hassle-free, with a friendly and helpful team. Highly recommend for their speed, communication, and customer care. Reviewed on: 9th October 2024

I have always found One Call a fair & helpful company.

5
I have always found One Call a fair & helpful company. Staff are knowledgeable & quick to deal with requests Reviewed on: 9th October 2024

excellent all round service ..

5
Always receive professional courteous service regarding all enquiries etc Reviewed on: 9th October 2024

The Chat function

4
The Chat function was a fast and efficient way of getting the information i needed. Reviewed on: 9th October 2024

cheap and easy to Best customer care services...

5
cheap and easy to Best customer care services Reviewed on: 9th October 2024

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