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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28219 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

One-Call says it all. Car insurance done.

Very easy to deal with and the sales staff are very responsive and appear to take your reques for help very seriously. Reviewed on: 24th September 2025

One Call Renewal Helpful Service

i used the online chat option within the portal to discuss my renewal options with user HH2, Holly was very helpful and found me a more competitive option and walked me through the renewal process and answered any questions i had along the way. very good service, thanks. Reviewed on: 24th September 2025

The whole interface and cancelation policy is awful,...

The whole interface and cancelation policy is awful, like you bought insurance from the mafia Reviewed on: 24th September 2025

Excellent customer service

There was a query about an additional premium and Jessica JC6 went out of her way to sort it out for me and phone me back. Really helpful, excellent customer service Reviewed on: 24th September 2025

Excellent from Start to finish Jack (JT3) was superb.

Excellent from Start to finish Jack (JT3) was superb. Very efficient. Reviewed on: 24th September 2025

JT3 Was amazing thank you Jack.

JT3 Was amazing thank you Jack. Really supportive and made me feel reassured. Reviewed on: 24th September 2025

Prompt and professional

Prompt service with the answers to my queries answered professionally and politely Reviewed on: 24th September 2025

Fantastic customer service, deal with enquiries very...

Fantastic customer service, deal with enquiries very efficiently. Competitive and good value. A trusted broker. Reviewed on: 24th September 2025

Value for money product.

Easy to use, value for money product. Reviewed on: 24th September 2025

Stress free

I haven't had any problems with One Call which as a customer takes the stress off Reviewed on: 23rd September 2025

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