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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28219 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Great helpful experience when answering a query and...

Great helpful experience when answering a query and changing over insurance. Reviewed on: 24th September 2025

Online chat was efficient and helpful

Online chat was efficient and helpful Reviewed on: 24th September 2025

Had a query regarding a claim.

Had a query regarding a claim. Spoke to Mark T via web chat. He answered my question quickly. Reviewed on: 24th September 2025

good service good quality experience with agent

good service good quality experience with agent Reviewed on: 24th September 2025

Dealing with a query

I had an online chat today over a query with my motor policy. The agent who dealt with this was Tara J (TJ2), who answered my query and was very clear and on the ball. I would say though that you might need some more agents, I waited some time to get through to the front of the queue - I started at number 34 in line. Reviewed on: 24th September 2025

Every person I have spoke to has been extremely help...

Every person I have spoke to has been extremely helpful. The portal and online chat has been very easy to use. Reviewed on: 24th September 2025

I could not register for my customer portal.

I could not register for my customer portal. I was helpfully assisted by JT3. Reviewed on: 24th September 2025

Coming back

I moved back to OneCall from another broker due to cost and post service last time when I moved out. OneCall sent me NC after passed renewal date. Reviewed on: 24th September 2025

Great Advisor Assistance -

Excellent communication with advisor - very pleasant/informative Reviewed on: 24th September 2025

T12 Tia is very helpful thanks u

T12 Tia is very helpful thanks u Reviewed on: 24th September 2025

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