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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,219 reviews, last reviewed 13th Sep 2026
458900% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026
Katrina W's avatar
Katrina W

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Competitive price and very good customer service

5
Competitive price and very good customer service - impressive follow up call to see if I needed clarification on the policy I have taken out. Website is easy to navigate, only minor issue is the chatbot always busy! Reviewed on: 18th September 2025

I had a very good experience with the staff that i d...

5
I had a very good experience with the staff that i dealt with, very understanding and knowledgeable, they will go the extra mile to help you, to make sure you are happy. Reviewed on: 18th September 2025

Car insurance

5
They where very helpful when i didnt know how to do my insurance properly and they helped me get it done in 5 minutes Reviewed on: 18th September 2025

Fabulous experience

5
Can’t praise this company enough, the new insurance quote exceeded my expectations, the lady on the phone was absolutely delightful to talk to, she explained everything properly and couldn’t have been more helpful. I am very pleased and happy with everything. Reviewed on: 18th September 2025

Good value car insurance.

5
Good value car insurance. Good service Reviewed on: 18th September 2025

What I like about One Call is they have managed to k...

5
What I like about One Call is they have managed to keep my insurance renewal price down to a sensible level! I didn't need to go elsewhere! Reviewed on: 18th September 2025

One Call car insurance

5
Always get a good deal with this company Reviewed on: 18th September 2025

Very easy and reliable service.

5
Very easy and reliable service. Had them for many years now, difficult to find same service. Reviewed on: 18th September 2025

I was very happy with the service I received very he...

5
I was very happy with the service I received very helpful and sorted quick Reviewed on: 18th September 2025

When they are this good, why change...

5
I have been with them for a good few years, and I do look at other companies on renewal. Good policy and service at a great price. I recommended the my sister on her recent renewal , she is now a customer as well. Reviewed on: 18th September 2025

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