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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

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Very helpful and get you the right deal Reviewed on: 8th October 2024

Excellent service

One Call have provided my car insurance at a reasonable price more than once. Reviewed on: 8th October 2024

Inhumane, unkind, not helpful

I joined One Call from go compare, for the cheapes car insurance, I don't need much, I drive well, safely for nearly 5 decades. I am a poor, nearly retired, almost pensioner. A rep phoned me and, in context, I said I babysit, nanny 2 children but do not consider that 'working'. I suppose it meant I'm self employed. He sympathised. Then One Call threatened to cancel virtually accusing me of lying. So I immediately paid another £90, which included large admin fees to change the policy and they CONTINUED TO THREATEN ME by text even though I had remedied this by saying that I'm 'working'. You can't phone them, speak with a human, unless you are a wealthy 'platinum member' of their very expensive club; I'm not that savvy online, it takes me hours to mull over these types of forms. It's the fact they continued to threaten, became expensive, you cant speak with a human, live chat tries to disappear as quickly as possible, live chat would not asnwer my question - why are they threatening me still when I changed the policy and paid up? I wish I had never gone near them, horrid system, uncaring about not wealthy, not savvy people. Reviewed on: 8th October 2024

I’ve just started.

I’ve just started. They seem very helpful. Reviewed on: 8th October 2024

Great Renewal Price Negotiation

On renewal One-Call we’re just slightly higher that the best online price I could find. I then called them and they quickly agreed to match the best online quote, so I proceeded with the renewal at that price. Reviewed on: 8th October 2024

Quick, easy, affordable

Quick, easy, and affordable. Portal good facility Reviewed on: 8th October 2024

alway use them they are helpful and friendly when yo...

alway use them they are helpful and friendly when you need help they help Reviewed on: 8th October 2024

Good insurance and reasonable price

Good insurance and reasonable price Reviewed on: 8th October 2024

Great Insurance Company

Great on-line portal, easy to renew at a competitive price Reviewed on: 8th October 2024

Very competitive at renewal although the original re...

Very competitive at renewal although the original renewal price was quite a bit more once I rang and spoke to someone they matched the best offer I had received Reviewed on: 8th October 2024

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