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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28218 reviews)

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4.78

Based on 28,218 reviews, last reviewed 11th Sep 2026

458800% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange, helpful staff Easy to arrange helpful staff. I received a follow up call after I bought the insurance to checkk I had everything I needed Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28218)

Good Customer Service support .... !

Paid online and didn't expected a follow up call from a most helpful lady on the phone whom proceeded to go through all the service's for my car that I had ticked. Double checking we'd not missed anything. In the current climate it was refreshing to have a good Customer Service follow-up. Reviewed on: 8th September 2025

Very easy to use. The

Very easy to use. Great value for money. Reviewed on: 7th September 2025

One Call means ReAssurance.

I found their website easy to access, forms were easy to complete, and their quote was within my budget, as a pensioner with limited resources. Their customer portal contains all the information I need at any time. Reviewed on: 5th September 2025

Good customer service so far, but l haven’t had to m...

Good customer service so far, but l haven’t had to make a claim Reviewed on: 5th September 2025

I've had excellent service from them every time I ha...

I've had excellent service from them every time I have contacted them Reviewed on: 4th September 2025

Customer service excellent.

Customer service excellent. Clear explanation to a confused customer like me! Reviewed on: 4th September 2025

My over all experience with one call has been a plea...

My over all experience with one call has been a pleasure. I must say it has been a positive experience for myself. When my car was damaged they couldn’t be any more helpful. One call were very clear with me on what instructions to follow and with what I was to do. They explained in depth when they were collecting my car. They collected it from the correct location and time they told me they would. They also gave me a reliable courtesy car which was very handy for myself getting me back and forward to work. I made the right decision to keep my policy for another year with them because I’ve had zero issues or concerns with the company. I would say it has been an absolute pleasure being insured with one call insurance and would like to thank them for my excellent experience! Reviewed on: 4th September 2025

Was very easy to set up the initial policy.

Was very easy to set up the initial policy. I’ve not had to contact them since luckily but feel they would be supportive it needed Reviewed on: 4th September 2025

Having set up car insurance for my daughter and all...

Having set up car insurance for my daughter and all was fine, relieved documents and welcome message. Then week later saying going to cancel. I had no prior emails saying any problems or needing more information. I have had my daughter our in her car also and was very concerned when I received email. Doing the live chat and tried to put my feeling over how I was scared about the policy. Never have I been asked before about sharing licence details. If that had been explained better I would of understood. But having email saying cancel policy, very much worried me. Reviewed on: 3rd September 2025

Dealt with swiftly and efficiently.

Dealt with swiftly and efficiently. Reviewed on: 3rd September 2025

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