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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 4,718 reviews, last reviewed 19th Oct 2024
1387% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic rates, and fantastic policy coverage. Fantastic rates, and fantastic policy coverage. Reviewed on: 16th October 2024
Joanne's avatar
Joanne

Latest lowest rating:

1

Refused to cancel my insurance after 3 requests to d... Refused to cancel my insurance after 3 requests to do so .Then sent me a bill for 2 months insurance I did not want and admin charges and dedt charges... Read more Reviewed on: 19th October 2024
Steven W's avatar
Steven W

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (4718)

Review of the One Call Insurance, Home Insurance Broker:

The friendliest easy to access customer service team...

5
The friendliest easy to access customer service team, which could not be more helpful. This is the first enjoyable insurance experience I have had which makes the process 'hassle-free' from the beginning to the end. The nifty on-line portal make your policy easy to adjust and clearly explains what level of cover you currently have. Everything an Insurance company should be, rivals take note! Reviewed on: 24th September 2024

Refused to cancel my insurance after 3 requests to d...

1
Refused to cancel my insurance after 3 requests to do so .Then sent me a bill for 2 months insurance I did not want and admin charges and dedt charges and this insurance is supposed be to law into itself.....?????? Reviewed on: 19th October 2024

Fantastic rates, and fantastic policy coverage.

5
Fantastic rates, and fantastic policy coverage. Reviewed on: 16th October 2024

Good service.

5
Good service. Friendly staff. Great prices Reviewed on: 16th October 2024

Safe as Houses

5
The insurance for our house is great. Excellent, competitive value. Easy to read conditions. A trustworthy outfit. Reviewed on: 14th October 2024

DJ2 best support agent by reducing my premium

5
The operator DJ2 was fantastic in answering all of my questions and providing me with the best fees available to reduce my premium. Reviewed on: 14th October 2024

Home insurance renewal

5
MB1 was very helpful sorting my renewal. Very happy with the price. Reviewed on: 14th October 2024

MC2 feedback

5
MC2 was very informative and really helped me Reviewed on: 14th October 2024

Great customer support

5
We have been very happy with the company over many years. Customer service is excellent, always helpful and caring. Reviewed on: 14th October 2024

Everything was sorted on live chat - very grateful

5
Everything was sorted on live chat - very grateful Reviewed on: 14th October 2024

DJ2 was so helpfull and explained everything i asked...

5
DJ2 was so helpfull and explained everything i asked clear and quickly , made my day by saving me some money highly recommend really pleased with outcome Reviewed on: 14th October 2024

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