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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent customer service

My Home Insurance cover has been with One Call for 3 years now, and although I've not had reason to make a claim fortunately, I have found their customer service team to be very helpful & friendly when renewing my cover each year. Reviewed on: 25th July 2025

No problems to report about one call.

No problems to report about one call. Reviewed on: 25th July 2025

Never had an issue.

Never had an issue. One of the cheapest around Reviewed on: 25th July 2025

Excellent, friendly staff and good products.

Excellent, friendly staff and good products. Reviewed on: 25th July 2025

Personal Contact

First class access to a person on the phone to help with getting the correct cover Reviewed on: 25th July 2025

price increases

They are good but the cost of the service provided doubled within a year (no claims made) Reviewed on: 25th July 2025

Good customer service and easily managed

Good customer service and easily managed Reviewed on: 25th July 2025

Good product and service

Well priced , good service , easy access to documents and easy to use website Reviewed on: 25th July 2025

Have been with them for years.

Have been with them for years.home and car .when i had a car, Always had good service Reviewed on: 25th July 2025

What I would expect from a company like this.

What I would expect from a company like this. Reviewed on: 25th July 2025

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