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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent customer service and great on claims process

5
Excellent customer service and great on claims process Reviewed on: 25th July 2025

Great insurance provider.

5
Great insurance provider. Excellent product at a fantastic price. Much lower than my previous company. Good communication, too. Overall, a great experience and I'm glad I found them! Reviewed on: 25th July 2025

They’re a great insurance company

5
They’re a great insurance company Reviewed on: 25th July 2025

Claim delt with quickly and easily

5
Claim delt with quickly and easily Reviewed on: 25th July 2025

Easy efficient service fair pricing and good onlin...

5
Easy efficient service fair pricing and good online portal Reviewed on: 25th July 2025

First class help

5
When I needed to renew my home insurance I needed to call one call centre, the staff member I spoke to was extremely helpful. Reviewed on: 25th July 2025

Friendly professional reliable.

5
Friendly professional reliable. Happy to help wonderful customer service. Reviewed on: 25th July 2025

Although I haven’t had to make a claim,They still ke...

4
Although I haven’t had to make a claim,They still keep in touch and are courteous and polite Reviewed on: 25th July 2025

One call helped reduce the cost of my insurance

5
One call very kindly helped me reduce the cost of my insurance with them because I had fallen on hard times and I needed to make some very difficult financial choices but when push comes to shove, as a home owner you have to have insurance, so I am glad that One Call went that extra mile with me, so I could continue to have the right insurance and at the right price for me. Reviewed on: 25th July 2025

Been with them for years so easy to deal with...

5
Been with them for years so easy to deal with Reviewed on: 25th July 2025

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