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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

..coustomer service

5
I have been with one call a few years now, and have found them respectful to the client ,efficient, and listen to your needs in finding the best quote. luckily I have not needed there assistant for a claim so I can not comment on any thing else. Reviewed on: 17th July 2025

Very easy to use and give very good value.

5
Very easy to use and give very good value for money and are also easy to contact. Reviewed on: 17th July 2025

.car and home

5
I have car insurance with them and when my house insurance was due they helped me get a very good quote. With a friendly service and polite staff. Reviewed on: 17th July 2025

Have had 1 claim for damage to my wife’s engagement...

5
Have had 1 claim for damage to my wife’s engagement ring which was dealt with sympathetically and promptly.Premium was very competitive! Reviewed on: 17th July 2025

Great to deal with, no problems Great to deal with,...

5
Great to deal with, no problems Great to deal with, no problems Reviewed on: 17th July 2025

So far I’ve only paid for the insurance so I don’t r...

4
So far I’ve only paid for the insurance so I don’t really know about provided service Reviewed on: 17th July 2025

Was well taken care of for all that I needed...

5
Was well taken care of for all that I needed Reviewed on: 17th July 2025

No issues

5
all good no problems everything fine Reviewed on: 17th July 2025

It was very straightforward to sign up for insurance.

5
It was very straightforward to sign up for insurance. I haven’t had to make a claim, thank goodness, so l really can’t comment on making a claim. Reviewed on: 17th July 2025

Good service provided.

5
Good service provided and excellent communication. Reviewed on: 17th July 2025

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