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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7504 reviews)

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4.73

Based on 7,503 reviews, last reviewed 28th Sep 2026

112000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Excellent communication skills supportive staff Excellent communication skills supportive staff Reviewed on: 28th September 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7505)

Efficient and effective performance

Efficient and effective performance whilst arranging home insurance. Reviewed on: 9th October 2025

I had to leave work due to ill health i spoke to a l...

I had to leave work due to ill health i spoke to a lovely lady and with me being on benefits she sorted my house insurence out and i got a reduction very helpful and supportive.Ive been with One Call for years and wouldnt chane at all Reviewed on: 9th October 2025

Great prices, with the cover i wanted.

Great prices, with the cover i wanted. Easy to organise online, but can also speak to a real person on the phone if needed, Reviewed on: 9th October 2025

I've only ever needed to contact one call once and o...

I've only ever needed to contact one call once and on this occasion they were polite and helpful. Also ive been with them for a number of years and my premium has gone up with out a claim but not extortionately like other companies. Reviewed on: 9th October 2025

After my making an important error on my statement I...

After my making an important error on my statement I had to contact One Call. I explained the situation and after a lot of 'chats' one of their representatives rang me and a big problem was sorted, much to my relief and to my satisfaction Reviewed on: 9th October 2025

They've been very good, support is instant and clear...

They've been very good, support is instant and clear on their live chat and if i've ever had to call them, the phone has been answered very quickly. Can't fault them at all! Reviewed on: 9th October 2025

Easy to contact, professional service and excellent...

Easy to contact, professional service and excellent value for money. Everything can be done online but it is easy to speak to an advisor if required. Reviewed on: 9th October 2025

quick and easy,

The whole process was very quick and easy, I am happy so far. Reviewed on: 9th October 2025

Great price, great service, and very quick and eff

Great price, great service, and very quick and eff Reviewed on: 9th October 2025

Paying insurance is made easy.

Paying insurance is made easy. I am email regularly to let me know where we are. I know when payments will be taken. Reviewed on: 9th October 2025

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