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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7088 reviews)

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4.72

Based on 7,087 reviews, last reviewed 28th Jul 2026

74600% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very good service with very competitive rates. Very good service with very competitive rates. Will use One Call for many years to come. Reviewed on: 28th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7088)

Good Call operators

Polite call operators who listen and hence managed to reduce my premium cost. Reviewed on: 6th October 2025

All the staff are very helpful and friendly.

All the staff are very helpful and friendly. Well done Reviewed on: 6th October 2025

Everything I needed and for a very good price

Easily accessible, regular updates, comprehensive cover at a very good price. Reviewed on: 6th October 2025

Easy to talk to first class.

When I have had to get through to them they have been brilliant easy to talk to them first class. Reviewed on: 6th October 2025

A Short Appraisal Of One Call Insurance

I have found that all my dealings with One Call Insurance have been positive,always informative and polite. Everyone I've been in touch with have always been very patient and very knowledgeable in the answers to any questions that I have asked. Reviewed on: 6th October 2025

Communication

Excellent communication system that works for the older generation. Reviewed on: 6th October 2025

Good value and great to deal with

Good value and great to deal with Reviewed on: 6th October 2025

Never had an issue.

Never had an issue. All the information provided is clear and easy to read. The website is easy to navigate and the only time that I needed to call, the call handler was pleasant and way to talk to. Reviewed on: 6th October 2025

Fantastic customer service.

I only had one experience other than when I first contacted them and they were brilliant in handling my claim. All sorted within a couple of days. Reviewed on: 6th October 2025

Great insurance policy

I had a generous quote for my new home insurance policy and was delighted to accept it Reviewed on: 6th October 2025

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